Reviews are like gold for a business. If your brand has the most reviews with the highest rating I can guarantee you’re getting a huge amount of sales as a result. Plus, you rank higher on Google maps, etc. Every good review is like a digital salesperson on the streets of America referring business to you. You want as many as you can get! So here’s a stupid simple 5 step process to get more reviews:
Step 1 – Ask upfront. Ex. “Hey, if we do a really good job, would you mind leaving us a review when we’re done?”
Step 2 – Do a great job! The nice thing about asking upfront is it’s like a mini accountability factor your place on yourself in advance which gives you extra motivation to crush it.
Step 3 – Ask if you did a great job. If not, apologize, make it right and get better, not bitter. If so, ask for a review! Since you asked upfront, the customer is now accountable to actually leave you one. Nobody wants to be a liar.
Step 4 – Make reviews a big deal at your organization, give people high-praise for getting reviews. Share them with your entire company! Create a culture that creates raving fans.
Step 5 – Use a platform to track all your reviews, ask for reviews, etc. Don’t have one? Try Marketing 360.
Bonus tip – Don’t worry about bad reviews. Bad reviews are inevitable. You can’t please everyone. The good news is, a few bad reviews here and there will only make you seem more real.
—
Marketing 360® is the #1 Marketing Platform® for Small Business. It has everything you need from design, to marketing, to CRM. Powered by Madwire® – voted one of the Nation’s Best Places to Work by Glassdoor in 2016, 2017, and 2018!
Follow Us:
Marketing 360® Website: https://www.marketing360.com/
Madwire® Website: https://www.madwire.com/
Facebook: https://www.facebook.com/marketing360/
Instagram: https://www.instagram.com/marketing360
Twitter: https://twitter.com/marketing360
Pinterest: https://www.pinterest.com/marketing360/
Snapchat: https://www.snapchat.com/add/fuelyourbrand
Youtube: https://www.youtube.com/marketing360
Follow JB Kellogg’s Leadership Content:
YouTube: https://www.youtube.com/c/jbkellogg
Instagram: https://www.instagram.com/jb_kellogg/
LinkedIn: https://www.linkedin.com/in/jb-kellogg/
Website: https://jbkellogg.com/